David Kirkpatrick

September 29, 2010

Data mining Twitter

Filed under: Business, Media, Technology — Tags: , , , , — David Kirkpatrick @ 8:11 pm

A report from inside the Twitterverse.

From the link:

Twitter messages might be limited to 140 characters each, but all those characters can add up. In fact, they add up to 12 terabytes of data every day.

“That would translate to four petabytes a year, if we weren’t growing,” said Kevin Weil, Twitter’s analytics lead, speaking at the Web 2.0 Expo in New York. Weil estimated that users would generate 450 gigabytes during his talk. “You guys generate a lot of data.”

This wealth of information seems overwhelming but Twitter believes it contains a lot of insights that could be useful to it as a business. For example, Weil said the company tracks when users shift from posting infrequently to becoming regular participants, and looks for features that might have influenced the change. The company has also determined that users who access the service from mobile devices typically become much more engaged with the site. Weil noted that this supports the push to offer Twitter applications for Android phones, iPhones, Blackberries, and iPads. And Weil said Twitter will be watching closely to see if the new design of its website increases engagement as much as the company hopes it will.

December 8, 2009

Google goes real-time …

… by adding Twitter and Friendfeed to search results, plus making updates in seconds rather than minutes.

From the link:

It seems that Google’s recent deal with Twitter is already bearing fruit. Today, Google announced that in response to English searches it will now return a “latest results” section that will include posts from Twitter and Friendfeed, along with seconds-old headlines from newspapers and blogs.

It’ll be interesting to see how well this content will supplement Google’s regular results, which change at a much slower pace. There isn’t much room in a 140-character Twitter post to provide the context that search engines typically use to judge relevancy.

November 6, 2009

China fears microblogging

Filed under: Media, Politics, Technology — Tags: , , , , , , , — David Kirkpatrick @ 2:38 pm

Doesn’t the leadership know information wants to be free — even at 140 Modern English alphabet characters a pop.

Jokes aside, here’s a bit from the first link:

A Chinese government watchdog plans to push Twitter-style Web sites to censor their content, the country’s latest move to block Internet users from posting certain politically sensitive information online.The government-linked Internet Society of China plans to compose “self-discipline standards” for microblogging services, a group representative said in an e-mail. The representative declined to give details, but the group has released similar guidelines for other Web sites before. A document the group released for blog providers calls for them to delete “illegal or harmful information” as it appears on their sites, or simply to cease blog service for infringing users. Chinese authorities have used the term “harmful information” to describe online content including pornography and discussion of politically sensitive topics such as Falun Gong, a spiritual group banned in the country.

Twitter and Facebook have been blocked in all of China since July, when deadly ethnic riots in the country’s western Xinjiang region led it to crack down on communication tools that could be used to gather people at a given location. Authorities also blocked all Internet service and text messaging in Xinjiang after the rioting, which state-run media say killed nearly 200 people.

Some Chinese-language Twitter rivals also went offline after the rioting. One of the bigger sites, Digu, came online again last month, but rival service Fanfou is still down.

August 6, 2009

Twitter hit with DoS attack

Filed under: Business, Media, Technology — Tags: , , , , , , — David Kirkpatrick @ 11:57 am

Web 2.0 social networking apps seem to be under fire today with Twitter hit with a denial-of-service attackand additional reports have both Facebook and LiveJournal experiencing problems.

Once again proving that axiom of the net — get popular and find a big target on your back, or servers as the case may be.

From the link:

Twitter, the popular micro-blogging service, was crippled Thursday morning by a denial-of-service attack.

The extended silence in a normally noisy Twitterworld began around 9 a.m., according to TechCrunch. Later, Twitter posted a note to its status update page saying the site had been slowed to a standstill by an attack.

In a denial-of-service attack, hackers typically direct a “botnet,” often made up of thousands of malware-infected home PCs, toward a target site in an effort to flood it with junk traffic. With the site overwhelmed, legitimate visitors cannot access the service.

“On this otherwise happy Thursday morning, Twitter is the target of a denial of service attack. Attacks such as this are malicious efforts orchestrated to disrupt and make unavailable services such as online banks, credit card payment gateways, and in this case, Twitter for intended customers or users,” co-founder Biz Stone said in a blog post. “We are defending against this attack now and will continue to update our status blog as we continue to defend and later investigate.”

July 16, 2009

Wal-Mart’s Twitter terms of service …

Filed under: Business, Technology — Tags: , , , , , — David Kirkpatrick @ 3:57 pm

… is as stupid as it is vague.

I’ll just let this bit from the link make my point:

As Michael Masnick of Techdirt points out, it’s hard to understand who these terms are directed at — employees of Wal-Mart who use Twitter, or customers who talk about Wal-Mart products on Twitter, or both. But the fact that Wal-Mart had its legal counsel construct a 3,000-plus word document entitled “Wal-Mart’s Twitter Terms of Use” means they want to be cautious for what liability they incur over the medium.

What on earth would make Wal-Mart think that it could expect the average Joe, say someone who Tweets about a Wal-Mart customer experience, to play by rules that the company itself lays out? We’re not sure

May 13, 2009

Everything Twitter

Filed under: Media, Technology — Tags: , , , , — David Kirkpatrick @ 3:10 pm

Well, not everything since I’ve done plenty of blogging about the microblogging/social networking application and website.

Here’s three offerings on Twitter from CIO.com — a comprehensive overview that is an excellent place to begin for every tweeting experience level, a great explanation of hashtags (using “#” in front of a key descriptor, such as #followfriday) in Twitter and a blog post blaming Twitter power users for running off the latest wave in new tweeters.

From the comprehensive overview:

Twitter Etiquette: Five Dos and Don’ts

Twitter beginners need to understand the rules of etiquette for the service. So before you stick a foot measuring 140-characters-or-less in your mouth, check out our advice on how to follow and un-follow, share politely, direct message appropriately, and more.

From the explanation of hashtags:

Twitter (the company) didn’t create hashtags. The Twitter community’s early adopters came up with the idea to put a “#” in front of topics to add context to tweets. The tag would also help filter and sort them out for future readers.

According to a Twitter fan website, the hashtags achieved significant notoriety with Twitter users in 2007 during the San Diego fires, when users designated their tweets with “#sandiegofires.”

The trend to use hashtags led to the community-driven site hashtags.org, where a semi-official index of Twitter’s hashtags now resides. To access the site, Twitter users merely need to opt-in (for free) by following @hashtags on Twitter.

And finally, from the blog post on ill mannered power users:

The rise of Twitter’s user-base has differed from Facebook, which grew upon a mainstream audience of college and high school kids looking to post photos and share the details of a Saturday night. While they were tech-savvy in the sense that they grew up with the Web, they weren’t “techy.” To them, the Web and technology just exists — and nothing more. 

Twitter has traveled a different road with its user base. Tech nerds and social media evangelists populated the service initially, followed by traditional media and public relations folks who wanted to track them. Soon, businesses and some over-aggressive marketers hopped in on the fun, before leading to famed celebrity accounts.

You can find on Twitter at http://twitter.com/davidkonline.

April 15, 2009

No rush to monetize Twitter …

Filed under: Business, Media, Technology — Tags: , , , , , , , — David Kirkpatrick @ 2:06 pm

… according to co-founder Biz Stone. The buzz and profile is skyrocketing, but at some point that will max out. This should be an interesting rollout to keep your eyes on because at some point some serious money will change hands for an open API application that lets people send 140 characters at a pop. Think about that for a second and then realize there is no way to predict what will hit next in the online universe.

From the link:

“It’s not tough for us because we have a lot of money in the bank and patient investors [and a] patient board,” said Stone, adding that the company first wants to focus on growing the network, increasing its user base and adding new features to the site. “We want to focus on this before profit. If we focus on profit, then we take people away from focusing on features.”

Online pundits and bloggers have been closely eyeballing Twitter and criticizing the company’s lack of a business plan, doling out dire warnings about the future of the microblogging site unless it comes up with a viable strategy for making money sometime very soon.

A Wall Street Journal blog post written by Kara Swisher on Thursday is whipping up the rumor mill again.

About a week after rumors flew saying that Google Inc. was in talks to buy Twitter, Swisher’s post led to reports that Google and Microsoft Corp. are sparring to grab a piece of Twitter’s potential search advertising revenue.

In other Twitter news, hit this link for information about the Twitter worm and how to combat the virus.

Find me on Twitter at http://twitter.com/davidkonline.

April 14, 2009

The government goes Twitter

Filed under: Media, Politics, Technology — Tags: , , , , , , , — David Kirkpatrick @ 4:46 pm

Twitter is the tech phenomena for 2009 so far. Now the federal government is getting into the act.

It’s a little amazing. The big question still is exactly where is Twitter heading? And will this exponential growth lead to even more fail whale sightings.

You can find me on Twitter at http://twitter.com/davidkonline.

From the link:

Twitter is taking flight in unlikely skies: the U.S. federal government.

From NASA to the General Services Administration, more federal agencies are embracing Twitter as another Web-based channel to communicate news and engage in conversations with U.S. citizens (10 Twitter tips from early federal adopters).

NASA announced Mondaythat astronaut Mike Massimino would use Twitter to provide a personal behind-the-scenes peek at his last few weeks of training before embarking on a space shuttle mission.  In the first 48 hours of Astro_Mike tweets, Massimino attracted more than 14,000 followers on Twitter.

Follow Network World editors and bloggers on Twitter 

Meanwhile, the Food and Drug Administration is notifying more than 3,200 consumers about recalls of peanut and pistachio products on its Twitter stream dubbed FDARecalls. FDA has been issuing four or five tweets a day announcing product recalls since December 2008.

Another leading advocate of Twitter is GSA, which manages government-wide IT contracts and provides training to federal Web managers on best practices for Web 2.0 technologies.

“We have done quite a bit with Twitter,” says B. Leilani Martinez, a bilingual content manager for the GSA’s Web site. “We have four official Twitter accounts for www.pueblo.gsa.gov, www.usa.gov, www.gobiernousa.gov, and www.govgab.gov. We blog one or two times a day….Twitter is just another channel that we are using to communicate.”

April 8, 2009

Twitter v. tyrants

Filed under: Media, Politics, Technology — Tags: , , , , , , — David Kirkpatrick @ 3:13 pm

Twitter is truly the killer app for immediate contact and response be it an earthquake, wildfires, terrorist attack or even rigged elections

From the second link:

Young Moldovans have outwitted their Communist leaders with Twitter.

The social network came in handy after mobile phone networks went down and cable news television stations went off air on Tuesday as 10,000 people protested what they say were rigged elections. Some stormed Parliament and the offices of President Vladimir Voronin in violent riots that left more than 90 injured and led to 200 arrests.

Television stations around the world on Tuesday aired images of the violent protest, with the parliament and Voronin’s offices on fire.

But in Moldova, where press freedoms are weak, state television chose to broadcast a soap opera and another station showed images of dance routines.

So the pro-European protesters turned to Twitter and the Internet to keep in touch.

”We sent messages on Twitter but didn’t expect 15,000 people to join in. At the most we expected 1,000,” said Oleg Brega, who heads the non-governmental pro-democracy group Hyde Park. He added that the attack on Parliament and the adjacent presidential office was not planned.

You can find me on Twitter at http://twitter.com/davidkonline.

April 1, 2009

Searching Twitter

Filed under: Media, Technology — Tags: , , , , — David Kirkpatrick @ 1:35 pm

Tips from CIO.com on finding tweets you want to see.

From the link:

It’s easy to miss little gems of information on Twitter, the social networking service that allows users to exchange short messages. Because we all can’t spend hours in front of the service, we miss important messages (or tweets) posted by colleagues, friends and family while we’re away. As the list of people you follow on Twitter grows, the problem becomes more acute: hundreds of messages pass by and flow off the page before you’ve even had a chance to look at them.

You can find me on Twitter at http://twitter.com/davidkonline

March 30, 2009

Twitter looks to monetize

Filed under: Business, Technology — Tags: , , , — David Kirkpatrick @ 1:35 pm

It’s the talk of the town right now, so no better time and all that

From the link:

Twitter, the hugely popular messaging service, is regularly mocked for not yet finding a way to make money rather than spend it sending out its members “tweets” to computers and cellphones. Now, a Wall Street Journal report quotes Twitter co-founder Biz Stone, who says the company recently hired a product manager to oversee the development of premium services — that is, extra features that companies or other users would need to pay for.

Find me on Twitter at http://twitter.com/davidkonline.

March 27, 2009

Twistori.com

Filed under: Media, Technology — Tags: , , , — David Kirkpatrick @ 5:25 pm

This is a funky little Twitter-related website. I think it’s better to just check it out rather than have me try to describe the site.

Interesting idea and sort of fun. Voyeuristic peeks into active web content is always fun.

You can find me on Twitter at http://twitter.com/davidkonline.

March 21, 2009

Law enforcement and Twitter

Filed under: et.al., Media, Technology — Tags: , , , , — David Kirkpatrick @ 2:23 pm

Are now one.

March 20, 2009

Tweeting styles

Filed under: Business, Media, Technology — Tags: , , , — David Kirkpatrick @ 1:54 pm

This article outlines the 14 types of Twitter personalities. A fun — and really pretty insightful — read.

You can find on Twitter at http://twitter.com/davidkonline.

From the link — I think my tweets fall under this rubric even though I rarely do actual journalism these days:

The Journalist

There are live journalists tweeting their findings to the world. There are citizen journalists breaking the news happening in front of them. There are bloggers posting more than just their posts; they post their thoughts on other issues and websites as well.

The Journalist is the Twitter personality that is getting almost as much attention as the celebrities joining twitter. It is as a collective more than as individuals that they are turning Twitter into the place to find and share what is happening in the world as it’s happening.  Hundreds of stories have been written about the Twitter army being on the scene first at major events, tweeting pictures before camera crews at local television stations can find the keys to their van.

Tweeting Style:

Unlike traditional journalism, the rulebook is thrown out the window with Twitter Journalism. Time is everything – breaking news breaks fast on Twitter, opinions can go stale and must be concise, and links fall to obscurity if nobody with a lot of followers tweets or retweets it.  Twitter is changing the face of journalism more than any website in history.

(Hat tip: techhie via a retweet from zaibatsu)

March 19, 2009

Twitter growing at 1382%

Filed under: Media, Technology — Tags: , , , — David Kirkpatrick @ 5:30 pm

Wow.

You can find me on Twitter at http://twitter.com/davidkonline.

(Hat tip – ShawnRobinson)

The changing face of Twitter

Filed under: Media, Technology — Tags: , , , , — David Kirkpatrick @ 2:01 pm

Well, the actual title of the linked article is, “Why Nerds Are Losing Control of Twitter,” but in reality it just covers the mainstreaming of the microblogging social network.

And the article is completely correct. Twitter has taken off. This blog is syndicated to premium content providers through Newstex and now my Twitter tweets are syndicated as well.

You can find me on Twitter at http://twitter.com/davidkonline.

From the link:

Twitter is going mainstream. Who would have thought it?

Count me among those who believed it would be relegated to the self-satisfied social media elite, with no chance of catching the attention of people who didn’t work in technology for a living, or at least analyze and write about the people that do.

I couldn’t have been more wrong.

This a good thing, however. Although the curmudgeon hold-outs bent on the sake of dismissing Twitter for the sake of dismissal will disagree, Twitter changes the way we communicate, consume and manage information overload. It has popularized the notion of streaming technology, the idea that information becomes less structured as it “flows over you” rather than being packed into neat, tidy folders.

On one hand, the statement that Twitter’s technology has become broadly popular could be disputed since Twitter has just 5 million or so users, but Facebook’s decision to copy adopt Twitter’s streaming look into its latest redesign effectively brings the technology to 175 million more people.

March 17, 2009

Microblogging for enterprise

Filed under: Business, Technology — Tags: , , , , , — David Kirkpatrick @ 5:17 pm

Here’s an article on microblogging platforms to bring the Twitter experience to internal corporate communications.

From the link:

Business technology leaders concerned with collaboration will be watching case studies like Davies’ closely. A November Forrester report by Oliver Young, an analyst who researches Enterprise 2.0 technologies, cast doubt on the viability of enterprise microblogging just yet.

The size of microblogging messages (generally 140 characters or less) could be an issue.

“Due to message size constraints, microblogs provide very limited contextual information, and thus have limited use in business environments,” the report noted. “Microblogs may become suitable for alerting, but less so for informing or gathering information.”

March 16, 2009

Marketing with Twitter

Filed under: Business, Media, Technology — Tags: , , , — David Kirkpatrick @ 2:40 pm

Okay, the linked article is titled, “How and Why to Launch a Business Presence on Twitter,” but really what is a business presence anywhere other than marketing? Nothing wrong with it at all, and maybe a business would like some marketing effort (such as social network marketing) to be fairly opaque but lets call it what it is.

Do hit the link because the article offers some good advice and interesting ideas.

You can find me on Twitter at http://twitter.com/davidkonline.

From the link:

But while Twitter’s user base might seem small, the return on engagement from Twitter fans is substantial, says Jeremiah Owyang (@jowyang), a senior Forrester analyst who researches social technologies and who writes a blog on Web strategy.

“Most Twitter users are hyper-connected,” says Owyang. “They are influencers and really want to share opinions with others. Many of them keep blogs. They are very different than the mainstream Facebook users.”

While Twitter’s founders have hinted at charging companies in the future for their participation, any business can get started today for free. For most companies, the decision to utilize Twitter will depend on the type of products or services that they offer, as well as the department — or departments — that would benefit from joining the service.

March 13, 2009

Twitter is booming

Filed under: Media, Technology — Tags: , , — David Kirkpatrick @ 6:43 pm

Check out these numbers! Yowza.

Find me at Twitter here — http://twitter.com/davidkonline

(Hat tip — KurzweilAINews)

February 26, 2009

Google tweets …

Filed under: Media, Technology — Tags: , , , — David Kirkpatrick @ 2:26 pm

… a riddle.

The first tweet from Google’s Twitter account (@google):

google-twitter

And here’s some context and explanation:

Roughly translated to : I’m F E E L I N G L U C K Y

Ladies and gentlemen, this is a sign. No, it’s not a sign of a Google acquisition, although John Battelle did start off my morning with an excellent post on how Twitter is the new YouTube :

So why did Google really buy YouTube? My answer, which of course looks brilliant given it’s 20/20 hindsight: YouTube was a massive search asset.

After all, YouTube now gets more searches than Yahoo, Google’s closest search rival.

Battelle argues that Twitters main asset may not be its userbase or its buzz, but its “Real time. Converational Search

So, does Google opening up it’s Twitter account with binary riddles spell the ultimate acquisition of Twitter by Google. Not really. Instead it more or less signifies that Google has accepted Twitter as a form of mass communication in the same way that Google was interested in Blogger and Blogging. Remember when the Official Google Blog was first launched in 2004? Before that, Google relied on Google Groups and various webmaster forums to communicate with its users, webmasters, publishers and other target audiences.

February 25, 2009

Twitter raising $250M

Looks like Twitter it capitalizing on the exponential increase in publicity this year.

Find me on Twitter at http://twitter.com/davidkonline.

From the link in the intro sentence:

Twitter, which just recently turned down a half billion dollar acquisition offer from Facebook (albeit to be paid mostly with Facebook stock), is dipping back into the venture capital market, we’ve heard from a source with knowledge of the deal. They’ve signed a term sheet with at least one venture fund to raise a new round at a $250 million valuation. We are still gathering information on how much they’re raising and from whom.

It’s likely they’ll raise more than the $20 million in capital they’ve taken in over two previous rounds. Their last round, raised in June 2008, was a $15 million raise from new investors Spark Capital and Bezos Expeditions. Union Square Ventures and Digital Garage increased their previous investment.

Rumor is Twitter hit up more than a few venture firms to pitch the $250 million valuation, and got more than one “no.” But someone’s bit, perhaps encouraged by Twitter’s breakneck growth and the interest from Facebook. That means Twitter gets a new cash injection and time to figure out its business model at an even more leisurely pace.

Update: We’ve heard from two sources the venture firm that signed the term sheet is IVP.

(Hat tip — socialmediawiz)

Is Twitter the future of PR?

One word — no. But it will become a very interesting public relations/media relations toolas new ways of utilizing the social networking microblogging app gain currency. Twitter is already a PR/MR soapbox with very unique abilities and limitations.

I’m looking forward to seeing what comes over the next six months to year. Twitter has absolutely exploded in 2009 so I expect some exciting, and probably totally unexpected, things to burst onto the scene.

From the link:

High Tech Computer (HTC), the Taiwanese maker of Windows Mobilehandsets, last week employed the popular microblogging/social networking service Twitter to confirmthat its latest high-end business smartphone, the HTC Touch Pro2, will be coming to North America. The potential of Twitter as a marketing tool is becoming obvious to many traditional PR shops, and more and more are creating official Twitter accounts to help reach journalists and writers. And that’s just fine by me. Keep reading for my reasons why.

HTC is one of the few handset makers with a consistent presence on Twitter, which lets you post 140-character “status updates” and communicate with other users and “followers,” who elect to receive your updates. Palmis another smartphone maker that effectively employs Twitter to disseminate its marketing message and communicate with users. RIM has an official Twitter account, but it abruptly stopped posting last summer. Windows Mobileand Nokia have a presence on Twitter, as well, though I’ve yet to find an official account for either.

February 20, 2009

Microblogging.com launched today

Filed under: Media, Technology — Tags: , , , — David Kirkpatrick @ 6:47 pm

Twitter and other microblogging platforms get a clearinghouse.

From the link:

Shaun Morton from Dayton, Ohio, USA, has officially launched Microblogging.com a couple of minutes ago. Congratulations! Microblogging.com is a site dedicated to bringing you the latest news from the microblogging world. Shaun is monitoring the scene for quite a while and you may know him as @microblogging in Twitter and Identi.ca. In the last months we had some interesting conversations which each other by direct messaging and email.

(Hat tip — @socialmediawiz)

February 19, 2009

Six Twitter tips

Filed under: Business, Media, Technology — Tags: , , , , — David Kirkpatrick @ 12:59 pm

Twitter is suddenly everywhere. Here’s six more tips on maximizing your tweets.

You can find me on Twitter at @davidkonline.

From the link:

Twitter is vapid, Twitter is narcissistic—Twitter is actually terribly useful if you can ignore knee-jerk backlash. The casual, instant nature of the service lends itself to solving small problems quickly, distributing live-on-the-scene news reports, and keeping track of people. Here are six easy ways to transform Twitter from a time sink into an indispensable tool.

February 13, 2009

Twitter etiquette

Filed under: Business, Media, Technology — Tags: , , , , — David Kirkpatrick @ 11:03 am

Five tips from CIO.com. Man, this feels like Twitter week to me. There’s an unusual amount of Twitter news going on with the awards program and everything else, and I’m much more in tune with all the news because my tweets started being syndicated through Newstex’s NewsTwits.

I used Twitter first during the presidential debates after C-Span invited me to join in their new media coverage of the event and tweets were a major part of audience reactions. 

After that I didn’t do much with the app before this week when my NewsTwit feed went into effect and I’m sorry I’ve held out so long. In a short few days I’ve really learned to appreciate the utility of Twitter. Just a couple of days ago I blogged I couldn’t see the business use of Twitter, and now I do. The old proverbial light-bulb and all that.

You can follow me on Twitter at http://twitter.com/davidkonline

From the CIO.com link:

2. Be Up Front About Your Twitter Aspirations

 

As the divide between our consumer and professional lives blurs at the hands of social technologies, the content of your tweets can take on a whole new meaning, especially if you work at a traditional corporation that doesn’t acknowledge this reality.

As such, you might want to make it clear who you represent and why you’re on Twitter. Some people put messages on their Twitter background (which can be customized under the “settings” tab), noting that the opinions expressed in their tweets don’t necessarily reflect those of their employers. They also might provide a link that explains with greater detail why they’re on Twitter. While this can allow you some leeway, it doesn’t necessarily mean your employer or your followers won’t call you out on some tweets.

“There’s a real difficulty there,” Boyd says. “For people who are employed by companies, to some extent, they’re always a representative of the company. It’s almost impossible to divorce yourself from that. They need to figure out where they can draw line, and for some people where that line is is different.”

In the end, the more up front you are in your profile description about who you represent and what you plan to talk about, the more you’ll allow yourself some cover, says Kirsten Dixson ( @kirstendixson), a reputation management and online identity expert. But that also means you shouldn’t get upset with people if they tweet something that’s in line with their stated Twitter goals.

“They might have things that are off-putting, that are overtly religious or political and not in your own views,” she says. “But if they’re up front about that, they’ve been fair.”

February 6, 2009

Twitter for business

Filed under: Business, Technology — Tags: , , , , — David Kirkpatrick @ 1:29 pm

Honestly, I’m not certain I see a whole lot of utility for Twitter in the business world, but my mind is open.

That’s one of the best aspects of new (well not totally new, but still feeling its oats in the case of Twitter) online applications. It’s almost impossible to guess exactly when and where they find that niche usage. Many never do find the sweet spot, but those that do often surprise.

I’ve done some tweeting — mostly during the presidential debates. C-Span contacted me and asked if I wanted to contribute to their new media coverage. Twitter was a major part of that effort so I did contribute a few tweets to the cause. I’m about to ramp up my tweeting because I’m adding tweets to my blog syndication.

You can track me here:

http://twitter.com/davidkonline (@davidkonline in Twitter parlance)

I’m not going to go crazy, but once the syndication is in place expect tweets on either big stuff with a link or little stuff that I decided against blogging about, but thought cool/interesting/important enough to throw out there as a tweet.

From the CIO.com link in the first graf:

 Twitter remains a very nascent social network, so if you don’t know how it works or what it does (or you haven’t even heard of it), don’t feel bad. In fact, you’re still in the majority. But we’re here to help you reap the benefits of Twitter with this quick get-started guide.

Jeremiah Owyang (@jowyang), a senior Forrester analyst who researches social media and who pens a blog on Web Strategy, says that while Twitter doesn’t release exact numbers, he estimates that three to six million people use Twitter, compared to 150 million for Facebook.

Here is an (appropriately) short explanation of Twitter: Twitter is a free service that allows users to publish short messages of 140 characters or less. These messages are read by “followers” — people who make a conscious decision to subscribe to your messages and have them delivered to their own Twitter home pages.

Each message you post is known as a “Tweet.” In the social media and social networking industry, Twitter facilitates a process known as microblogging or microsharing. Every user is identified by putting an “@” sign in front of their name (for instance: @cglynch).

Joining Twitter has value for many people, but it can also be a waste of time if you don’t understand how the medium works and how best to utilize it. We take a look at suggestions from social networking gurus to help you determine if adding Twitter to your daily tech diet is in your best interest.

October 3, 2008

Corporate wikis

Filed under: Business, Technology — Tags: , , , , , , — David Kirkpatrick @ 9:36 am

Looks like one of the secrets to a successful corporate intranet is a wiki with a simple user interface.

From the link:

When Matthew Schultz started at iCrossing in February, a digital marketing firm, he realized his company had a knowledge management challenge. As the company expanded through acquisition, there wasn’t a fundamental method or technology to harness institutional knowledge.

“We’re adding not only products, but we were growing in people and the knowledge they bring,” says Schultz, the company’s VP of technology. “We needed a way to put all this knowledge in one location.”

The existing corporate intranet was typical: a phone directory, a few uploaded corporate documents, and no way to update it without getting help from the IT department, which was consumed with running critical corporate applications.

“IT wants to help, but they can only do so much,” Schultz says. “We needed something that was not only for the employees, but by the employees. I wanted us to build a wikipedia for the company and I wanted to make it the reference point for iCrossing’s knowledge.”

He needed to buy a wiki, a technology that allows users to update web pages often with no programming experience or knowledge of HTML code. He chose Socialtext, the Palo Alto company that made its mark selling wikis to enterprises and has since added corporate social networking profiles and a microblogging tool (a Twitter for the enterprise) to its portfolio.

September 15, 2008

Twitter aids GOP protesters

Filed under: Media, Politics, Technology — Tags: , , , , — David Kirkpatrick @ 8:01 am

This is my second Twitter postin as many weeks. Microblogging does have its utility, and I’m guessing we’ve not really hit the sweet spot just yet. At the GOP convention a few weeks ago protesters used Twitter to avoid being arrested.

From the second link:

“City is on lockdown. Go to 14th and Jackson if you need help from tear gas pepper spray,” read a Twitter postThursday night. “Explosions all around. Gas or flashbangs? In car in Sears parking lot. One woman chased, tackled and arrested on bike in front of us,” another post noted.

The microblogs were written last night by protesters targeting the Republican National Convention in St. Paul, Minn. The group was using the Twitter tool to organize its movements and to help protesters elude and fend off police who were using tear gas and percussion grenades to force them to disperse.

September 11, 2008

Business tweets

Filed under: Business, Technology — Tags: , , , , , — David Kirkpatrick @ 8:13 pm

I have a Twitter account — davidkonline — but I never tweet. I don’t have any followers. And I totally get the utility  and novelty of Twitter I just don’t feel compelled to broadcast my doings at 140 character bursts. I am glad I have the account because I can foresee times when I might want, or need, to tweet.

When that time comes I’ll be ready to go. And I guess if enough of my blog audience signs up to follow me I might start trying to use Twitter more often.

In that vein, here’s a CIO.com article titled, “Twitter for Business.” The piece covers four ways companies use microblogging.

From the link, here’s number three. It’s a rather obvious use of the technology:

3. How-To and Service Questions

Some companies such as Comcast (@comcastcares) have begun assigning an employee to take customer questions over Twitter. This level of communication allows for a level of intimacy absent from corporate websites that offer FAQ sections of their site.

Pandora Radio, the free service that provides users with customized radio stations and offers them options to buy music over Amazon or iTunes, has been especially effective. They have a community manager named Lucia that runs the Twitter handle @Pandora_Radio.

Here’s an example of a Pandora user who had a question regarding using the “Thumbs Up” feature on Pandora (on the service, when you like a song, you clck on a thumbs up button that tells Pandora to play more songs like that one).

@MattDionee: played Jack Johnson on my Foo Fighters station. I want to thumbs up it because I like it but it does not fit the station. 

Response from Pandora:

 

@MattDionne Yeah, thumbs it down if it doesn’t fit the station. That feedback won’t affect your other stations, don’t worry. 🙂 Lucia

August 4, 2008

Video blogging?

Filed under: et.al., Media, Technology — Tags: , , , — David Kirkpatrick @ 12:23 pm

I don’t see this concept making it, but who knows?

In late July, a startup called 12seconds launched an early version of a product that lets people publicly post 12-second-long videos on the Internet about what they are doing. Using a Web camera or a cell-phone video camera, people record themselves doing anything–watching a football game at a bar, telling jokes, buying new shoes, playing with their child–and can upload it immediately to the Web, where others who subscribe to their videos get the update.

12seconds borrows heavily from the concepts of Twitter, an increasingly popular tool for so-called microblogging, in which people write pithy, 140-character updates on the status of their daily lives. A posted “tweet” can be published on Twitter’s main page and sent directly to people who are following the person who posted. While initially laughed off as a waste of time, Twitter, founded in 2006, has slowly been gaining traction as more and more people and companies are finding it a useful way to quickly share information with a broad audience.